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Insurance Hero

Solutions by industry


From onboarding to policy management, deliver fast, empathetic, and personalized digital experiences.

A closer look

Make insurance processes more human

Build guided solutions that help customers and staff navigate even the most complex processes.

  • Improve your first-time right (FTR) metrics

    Replace complex paper forms and document-centric workflows with guided digital experiences that lead users through your business processes step-by-step, completing them on the first attempt.

  • Simplify tasks and processes

    Guide customers and advisors towards the products they need while eliminating options that aren’t relevant.

  • Improve customer loyalty

    Keep customers happy and loyal by providing easy-to-use, digital options for managing everything from beneficiaries to payment details.

Make Insurance Processes More Human

Everyday applications


Account maintenance

Replace paper-based processes with personalized digital experiences that collect, validate, and update account information from any channel with ease.



Call center operations

Codify knowledge, requirements,  and experience for call center teams to ensure consistency across all customer experience touch points.


Onboarding & enrollment

Help agents, advisors, and self-serve clients understand all of the options and apply for the right products at the right time.


Claims automation

Reduce back-and-forth and escalations by providing empathetic, helpful experiences for every stage of the claims and policy management process.



Establish a competitive advantage by offering clients personalized experiences, while retaining the back-end core.


Say goodbye to complex and say hello to easy

Digitize account maintenance, document collection, policy management, and more to provide your clients and agents with the best possible experience.

  • Turn knowledge into solutions

    Easily create digital experiences that guide users through the same questions, documentation, and rules an advisor would.

  • Increase data accuracy

    Securely collect, validate, and manage customer inputs for any process or experience.

  • Simplify complex document workflows

    From PDFs to digital forms, your teams and regulators can use Daylight to automatically generate and deliver the right documents based on the rules of your process.

  • Reduce risk & eliminate errors

    Set the rules, questions, and outputs that mirror your business process and minimize the risk of errors and ensure that everyone who interacts with your business process follows the correct procedures.

Insurance automation just got easier

Add empathy to insurance


Drive down costs

Remove bottlenecks, eliminate clunky integrations, and reduce maintenance costs.


Simplify & automate

Build and scale self-service experiences to guide customers through processes more efficiently.


Adapt more quickly

Build and launch new experiences in days or weeks (instead of years), without the need to change your existing processes.