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Insurance Hero

Solutions by industry

Insurance

From onboarding to renewals, deliver fast, empathetic, and personalized digital experiences.

A closer look

Make insurance processes more human

Build guided solutions that help customers and staff navigate even the most complex processes.

  • First time right

    Eliminate overly-complex paper forms, take the stress out of managing benefits, and ensure your clients provide the correct information from the start.

  • Automate discovery

    Guide customers and advisors towards the products they need while eliminating options that aren’t relevant.

  • Improve customer satisfaction

    Keep customers happy and loyal by providing easy-to-use, digital options for managing everything from beneficiaries to payment details.

Make Insurance Processes More Human

Everyday applications

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Account maintenance

Replace paper-based processes with personalized digital experiences that collect, validate, and update account information from any channel with ease.

 

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Claims automation

Reduce back-and-forth and escalations by providing empathetic, helpful experiences for every stage of the claims process.

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Customer acquisition

Help agents, advisors, and self-serve clients understand all of the options and apply for the right products at the right time.

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Group and affinity programs

Establish a competitive advantage by offering key clients end-to-end, on-brand experiences.

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Call center operations

Codify knowledge, requirements,  and experience for call center teams to ensure consistency across all customer experience touch points.

 

Insurance automation just got easier

Digitize account maintenance, document collection, and claims automation to provide your clients and agents with the best possible experience.

  • Low-code process design

    Drag-and-drop your way to an ideal experience. Guide users through the questions, documentation, and rules the same way an advisor would.

  • PDF generation

    When your teams and regulators rely on paper forms, you can’t always eliminate them. With Daylight, automatically fill and deliver the right documents based on the rules you define.

  • eSignature or eConsent

    Move documents to any eSignature platform, or collect eConsent for your straight-through processes with ease.

  • Connect anything

    Easily connect and control what information flows into-and-out-of every experience. 

Insurance automation just got easier

Add empathy to insurance

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Drive down costs

Drive down maintenance costs and eliminate clunky integrations.

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Automate processes

Guide customers towards the products they need faster.

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Improve RPA

Automate software based on user performance to speed up the integration process.